Terms of Service - Help Near Me UK

1. About This Service

Help Near Me UK is an independent community directory operated by Drofmada Ltd.

It provides publicly accessible listings to help people discover community support services.

These terms explain how you may use the Service, how submissions are handled, and what we expect from users.

2. Acceptance of These Terms

By using the Service, submitting information, claiming a listing, or accessing our API, you agree to these Terms of Service.

If you do not agree, please do not use the Service.

3. User-Provided Content

Users may submit information such as listings, updates, corrections, and contact details.

By submitting content, you confirm that:

the information is accurate to the best of your knowledge
you have authority to provide it
it does not infringe on the rights of others
it is not unlawful, defamatory, or misleading
you grant us a worldwide, royalty-free licence to publish, edit, store, and display it

We may edit or remove any submission at our discretion.

4. Claiming a Listing

If the Service allows you to claim a listing:

you must genuinely represent the group, organisation, or activity
we may request proof of your connection
we may revoke a claim if misrepresentation occurs

Claiming a listing does not create any commercial relationship between you and Drofmada Ltd.

5. Accuracy and Availability

We aim to keep the information on Help Near Me UK accurate and up to date.

However, we:

cannot guarantee completeness or accuracy
do not control third-party content
may change or remove listings at any time
may experience downtime or outages

The Service is provided "as is", without warranties of any kind.

6. Your Use of the Service

You agree not to:

misuse the Service or attempt unauthorised access
impersonate others
publish harmful or unlawful material
use the Service in a way that degrades performance for others
harvest personal data from listings

Reasonable automated access for public-good purposes is permitted (see API terms).

Scraping or bulk data extraction for commercial resale is not permitted without written permission.

7. API Use

We make parts of our data available via an API to support public-good projects, research, and community tools.

Free for public, non-commercial, and light commercial use.
Subject to fair-use limits.
Contact us for higher-volume or guaranteed access.
Do not use the API in a way that harms, degrades, or overloads the Service.
Do not resell the data or use it for commercial aggregation without permission.
Please include clear attribution, e.g. "Data from Help Near Me UK".
If you can, let us know briefly how you are using the data (optional).

8. Intellectual Property

The design, layout, and compiled data of Help Near Me UK belong to Drofmada Ltd.

User-submitted content remains the property of the author, but is licensed to us for use within the Service.

You may not copy or mirror large portions of the site without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Drofmada Ltd is not liable for:

any damages arising from your use of the Service
reliance on the accuracy of listings
actions taken by groups or organisations listed on the Service
user-submitted content

This Service is intended for informational and community benefit purposes only.

10. Termination

We may suspend or terminate access to the Service if:

you breach these terms
you misuse the Service
you create administrative, legal, or technical risks

You may stop using the Service at any time.

11. Changes to These Terms

We may update these Terms from time to time.

When we do, we will update the version date at the top of the page.

Continued use of the Service constitutes acceptance of any updated terms.

12. Contact Us

For questions, corrections, or API-use notifications:

Email: [email protected]

Drofmada Ltd
Suite RA01, 195-197 Wood Street
London, E17 3NU
United Kingdom

If you are not satisfied, you can complain to the UK Information Commissioner's Office (ICO): www.ico.org.uk